Privacy Policy for Author Publisher House
PLEASE REVIEW THIS PRIVACY POLICY CAREFULLY. Author Publisher House (“we,” “us,” “our”) reserves the right to update this Privacy Policy periodically. Any changes will be posted on this website, and your continued use of our services indicates acceptance of those changes.
Effective Date: June 10, 2025
a. Information You Provide
When you interact with us—such as registering an account, submitting an order, uploading your manuscript, contacting support, or subscribing to communications—you may provide:
Personal details: name, email address, postal address, phone number, date of birth.
Financial details: payment method, billing information.
Manuscript or project data.
Account credentials and authentication data.
b. Information Collected Automatically
We automatically gather:
Device details: IP address, browser type, device IDs.
Usage data: pages visited, time stamps, referring URLs, session duration via cookies and web server logs.
Location data (approximate, based on IP).
Cookies, web beacons, and similar tracking tools help us operate the site, improve functionality, and provide personalized service.
c. Information from Other Sources
We may supplement our data with information from third-party service providers you use—such as chat tools or social login services—and publicly available databases.
Use of Collected Information
– Dissatisfaction: If you are dissatisfied with the service provided and wish to request a refund after project commencement, you may be eligible for a partial refund. The amount refunded will be up to 50% of the fee paid, based on substantiated claims of dissatisfaction.
– Non-Compliance: In cases where the delivered work does not comply with the specifications agreed upon, and the issue cannot be resolved through revisions, you may request a partial refund.
3. Free Revisions Policy:
We use your information to:
Provide, operate, and maintain our services.
Process orders, payments, and deliverables.
Communicate updates, billing, project milestones, promotions (if opted in).
Personalize content and improve user experience.
Analyze usage and perform site analytics.
Prevent fraud and ensure security.
Fulfill legal and regulatory obligations.
Conduct research and develop new features.
Sharing of Your Information
We may share your data with:
Service providers (e.g., payment processors, hosting, analytics, messaging).
Affiliated entities (e.g., business units or subsidiaries).
Legal authorities, if required by law.
Following a business transaction, such as sale or merger.
We do not sell or rent your personal information to third parties.
Cookies, Analytics & Advertising
We and our vendors (such as Google Analytics) use cookies and beacons to analyze usage, perform remarketing, and personalize content.
You can manage cookie preferences via your browser or opt-out tools (e.g., Google ads settings).
Note: disabling cookies may affect site functionality.
Data Retention
We retain personal data only as long as necessary to fulfill the purposes outlined—such as project completion, analytics, legal compliance, or dispute resolution.
Security Measures
We employ administrative, technical, and physical security measures to protect your data. However, no online transmission method is perfectly secure; accordingly, we cannot guarantee absolute security.
Communications Preferences
SMS & Email: You may opt in to receive updates, marketing, or service-related messages.
To unsubscribe, reply STOP (SMS) or use the unsubscribe link (email).
Messaging frequency varies (e.g., up to ~4 messages/week).
HELP replies or contacting support is available at any time.
Children’s Privacy
Our services are not intended for individuals under 18. We do not knowingly collect personal information from minors. If we learn that we have done so, we will delete it promptly.
Third-Party Links
Our site may contain links to third-party websites. This Privacy Policy does not apply to those sites. Please review their privacy practices directly; we are not responsible for their content or data handling.
International Transfers
Data you provide may be stored or processed in the U.S. or other countries. By using our services, you consent to such transfers in accordance with this Privacy Policy.
Users’ Rights (Where Applicable)
Depending on your jurisdiction (e.g., EU, UK, California), you may have rights such as:
Accessing, correcting, deleting, or exporting your data.
Withdrawing consent or objecting to processing.
Filing complaints with data protection authorities.
To exercise these rights, contact us via the details below. Verification may be required.
Policy Updates
If this policy is updated materially, the “Effective Date” above will be updated. Continued use of our services after a revision indicates acceptance of the changes.
